For your peace of mind while traveling, Cruise America rentals include coverage’s in three areas in excess of minimum automobile coverage’s against third-party required by law. The details are contained on the Rental Agreement. Below is an outline of the coverage’s
Yes. Coverages are invalid if problems occur in the following areas and all recovery expenses are at the renter’s own cost. Violations of these restrictions void damage waivers and the renter will be held liable for all vehicle damages including to tires, towing charges and other related expenses as a result of a breakdown associated with operating in these areas.
Travel on all public and/or numbered roads is permitted. Travel on non-public roads, unpaved back roads, trails and the like – commonly called logging roads or on any surface subjecting the vehicle to unreasonable damage or road hazard is prohibited. We reserve the right to restrict travel, dependent on current road conditions.
Vehicles may be operated with EXTREME CARE in Death Valley and other desert areas during the months of July and August. In Summer, renters visit these areas at their own risk and Cruise America will not be held responsible for extraordinary vehicle recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.
Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.
There is tax on the rental charges and any kits you order. The generator fee is $3.50 per hour and will be collected upon return of the rental. Customer agrees that he will return unit in the same condition as he received it (excluding normal wear). A fee of up to $250 will be charged if the interior of the vehicle has not been cleaned. Damages or loss of equipment will be paid for by the renter. Holding tank must be emptied prior to return of the vehicle or be subject to an additional dump charge of up to $100.
There is a nominal Environmental Fee. The Environmental Fee is designed to offset a wide range of environmental expenses (direct and indirect). These expenses include but are not limited to all costs associated with the proper disposal of oil, filters, tires, batteries, and shop waste.
Rental prices, policies and conditions are subject to change without notice. Rentals are subject to the Terms and Conditions of the Rental Contract, a copy of which is available by writing to
We are happy to make some changes to your current reservation, however the change may require a rate adjustment based on current rates in effect at time of change. Changes are subject to current availability. No changes will be permitted to a reservation once the cancellation deadline has passed.
Name changes to reservations are not permitted. Reservations are non-transferable. The person that made the reservation must be present at pickup and possess a valid credit card and driver's license.
One Way reservations are available between most rental centers by advance reservation only and are subject to availability and some restrictions.
Drop fees may be increased or decreased based on pick-up or drop-off location, dates and vehicle availability. Upon confirmation, the $300 reservation down payment is not refundable.
Each year Cruise America provides thousands of one-way rental opportunities for our customers. With more than 120 rental locations in the US and Canada, we are able to approve a greater number of one-way rentals than our competitors and will do our best to fulfill as many of your requests as possible.
However, in as much as we would like to approve all requests, we must also maintain a minimum number of vehicles at each location to provide for local customers. That said, when a one-way approval potentially causes a location to drop below their minimum fleet, we will likely be unable to accept the request.
Please understand, our policies are in place to allow us to accommodate as many of both local and one-way customers as possible. Thank you for your understanding and for considering Cruise America.
No, but we rent 2 types of packages for bedding and cookware. (Advanced Reservations Required)
The Compact motorhome can hold up to three people, the Compact Plus motorhome can hold up to four, the Standard motorhome can hold up to five, and the Large can hold a maximum of seven people.
Cruise America wants you to have an enjoyable and safe vacation experience. Part of that experience is getting the right vehicle to meet your needs.
We realize that our customers use our vehicles for many purposes. Some examples:
The possible uses are as numerous as your needs.
In addition to many uses, there are a myriad of Federal, State and Local ordinances they may restrict the use or may be in conflict.
Lastly, there are no universal standards that apply to Recreational vehicles.
We understand the confusion these situations create. Therefore, Cruise America recommends the following:
We ask that you use good judgment and prudence in your decisions.
You Are Required To Comply With Applicable Law
At Cruise America, we strive to make sure everyone’s rental experience as easy, safe and stress-free as possible.
The following products and services are available at all locations for our drivers and passengers with disabilities.
To ensure availability, products and services should be reserved thirty (30) days in advance by calling our reservation department at 800-671-8042.
A $300 reservation down payment is required and will be applied towards your rental fees. The remaining balance of your rental and a minimum of $500 security deposit is due prior to departure. The security deposit is fully refundable, based on RV condition at time of return. For certain rental applications, (examples: Burning Man, Bonnaroo) deposits may be increased at Cruise America’s sole discretion.
Credit card deposits are processed at departure. Upon return, all extra charges, if any, are balanced against the security deposit and a refund is issued to the credit card used on the rental agreement.
We only accept Visa, MasterCard, American Express, and Discover Cards. The credit card must bear an imprint of the customer's name that matches the driver's license. The cardholder(s) must be present and listed on the rental agreement as the primary or additional authorized driver.
We do not accept stored value, prepaid, or gift cards for the estimated rental charges or security deposit. You may not use cash or virtual/one-time use credit cards. Paying by debit, Interac, or Discover cards in Canada is unavailable.
An estimated mileage charge will apply to your rental. The charge will be a per night charge based on 100 miles for a local rental and 250 miles for a one-way rental. The rate is 38¢ per mile. At the end of the rental you will be refunded for any excess mileage charges, or be charged at the rate of 38¢ for additional miles in excess of the estimated mileage. Cruise America does reserve the right to modify the estimated mileage charge based on the type of rental.
In Canada, the nightly charge will be 160 kilometres for a local rental and 400 kilometres for a one-way rental. The rate is 38¢ per kilometre.
Vehicle departure time is normally between 1:00 PM and 4:00 PM. Vehicle drop off time is normally between 9:00 AM and 11:00 AM only. Returns after 11:00 am may be subject to a late return fee of $25 per hour.
Please contact your departure rental center the day before departure date to arrange a pick up time.